Reference

How we keep your account and payment information safe

When you open an account at login99bet, we collect only the information needed to verify your identity, process your deposits via DANA, OVO, GoPay and QRIS, and let…

Account security encryptedPayment data protectedYour withdrawal verified locally
login99bet How we keep your account and payment information safe
GET YOUR ANSWERS

How to contact us about your privacy

Live chat support Open the chat bubble in the bottom right of the lobby.
Email our privacy team Send privacy requests to [email protected].
Account settings Go to Account > Privacy Settings to update your communication preferences, review connected payment…
DATA HANDLING DETAILS

What we do to earn your trust with your information

Encrypted deposits and withdrawals

All DANA, OVO, GoPay and QRIS transactions are encrypted end-to-end. Your banking credentials never appear in plain text on our servers. Withdrawal verification happens on-device before funds leave your account.

Two-factor authentication available

Enable 2FA in Account > Security to require a one-time code on login and withdrawal requests. Players in Medan and across Indonesia can use SMS or email codes.

Cookie transparency

We use session cookies to keep you logged in and analytics cookies to understand how you navigate the lobby. You can delete or block cookies in your browser settings at any time.

No third-party data sales

We do not sell your email, phone or gameplay data to marketing firms, other betting sites, or data brokers. We share only the minimum needed with payment processors to clear deposits.

Annual privacy review

We audit our data practices every January and update this policy if we change how we collect, store or use your information. You'll see a notification in the lobby if material changes occur.

Dispute and deletion rights

If you believe we hold incorrect data, or you want your account and all linked data deleted, file a request via [email protected]. Where local law permits, we process deletions within 30 days.

What you need to know about privacy at login99bet

We store a tokenised reference to your payment method so you can deposit faster next time, but not your actual banking password or PIN. Your real credentials stay encrypted on the payment processor's servers. You can delete a saved payment method in Wallet > Payment Methods anytime.

We retain your account history, deposits and withdrawals for 3 years after closure for dispute resolution and regulatory compliance. Personal identifiers like your name and email are deleted after 90 days unless a dispute or regulatory inquiry is active.

Yes. Contact [email protected] with the subject 'Data Access Request' and your account email. We'll send you a complete file of your personal data, payment history and game logs within 7 working days in a portable format.

We analyse gameplay patterns to detect fraud and money-laundering risk, as required by local financial law. We do not use your data to target you with manipulative betting offers or to deny you withdrawal rights based solely on gameplay.

We monitor for suspicious access 24/7 and notify you immediately if we detect unauthorised activity on your account. We hold cyber-liability insurance and are required by local law to report breaches to relevant authorities. Enable 2FA to lock down your account further.

You can disable non-essential cookies in Account > Privacy Settings. Session cookies (needed to keep you logged in) cannot be disabled, but analytics cookies can. Your browser settings also let you block or delete cookies manually at any time.

No. We do not sell your data to other operators. We share information only with payment processors, fraud-detection partners and regulatory authorities where local law requires. All partners are bound by confidentiality agreements.